Appointments & Cancellations
- Booking: A credit card is required to secure appointments. Couples, parties, and events should be booked at least two weeks in advance.
- Deposits: A 50% non-refundable deposit is required for selective services at booking availability and applies to your service or retail purchases.
- Cancellations/Reschedules: Must be made at least 48 hours in advance to avoid forfeiting the deposit.
- Same-Day Cancellations/No-Shows: Will lose the deposit and require a new deposit for rebooking.
- Late Arrivals: Your session may be shortened, and full charges still apply.
Spa Etiquette
- Maintain a quiet and peaceful atmosphere. Please silence electronic devices and avoid loud conversations.
- Smoking and alcohol consumption are prohibited. Avoid heavy meals or alcohol before/after treatments.
- Inappropriate behavior will result in immediate termination of service with full charges applied.
Children Policy
- Services are for guests 12+. Children under 12 are not allowed unless booked for a service.
- A consent form must be completed by the parent or guardian before the treatment.
- We do not provide childcare, and for safety reasons, unsupervised children are not permitted.
Halotherapy Policy
- Minors (under 17) must be accompanied by an adult during halotherapy sessions. Both the minor and the accompanying adult must purchase separate sessions.
- A consent form must be completed by the parent or guardian before the session.
- The accompanying adult is required to remain with the minor inside the salt room for the entire session.
- Standard pricing applies to all participants.
Pricing & Policy Changes
- Prices are subject to change without notice. We are not responsible for pricing errors on third-party sites.
For full details or to book, visit CattleyaTrianaeSpa.com or call (201) 429-3214.